Gold Anchor Award Scheme - Quality Assured Berthing

WHO IS THE SCHEME FOR?

TYHA Gold Anchor Award Scheme

We audit marinas to help you decide where
to berth!"

 Read about the PBO Green Award

The Gold Anchor award scheme has been auditing marinas throughout the world for over 25 years and is well known as a credible measure of the marina quality. Any rated marina will have been subject to a serious of rigorous tests, including:

The Marina Audit

A comprehensive set of criteria which is checked and surveyed by a marina expert. This audit counts for 85% of the Gold Anchor score, but if the marina does not meet the basic industry standards it cannot achieve any Gold Anchors.

Mystery Shops

A series of 3 mystery shops test the marinas approach to customer services and the first impressions that it offers. The results of this test counts for 10% of the Gold Anchor score.

Berth Holders Questionnaires

Existing berth holders at a Gold Anchor marina are surveyed for their experiences of the facilities and customer services. This represents 5% of the final Gold Anchor score.


All Gold Anchor marinas meet the industry standards, where higher ratings denote more facilities and a greater focus on customer services. Details of the specific criteria can be found by downloading the Gold Anchor information pack here.

When looking for your next berth make sure you look out for the Gold Anchor rating, if the marina has one it has worked hard to get it.

ENQUIRY FORM

Gold Anchor Criteria

To find out more about the assessment criteria or to apply to be assessed for the Gold Anchor Award Scheme please download the application and assessment forms.

RATINGS

Want to find out the rating of marinas in your postcode area? It is so easy to do

To use the search tool – click here

TYHA Membership

Annual membership to the association provides a range of benefits. Download the TYHA Memebership Benefits Document for more information:

Code of Practice

Technical criteria within the scheme are based on the Code of Practice for the Construction and Operation of Marinas and Yacht Harbours. This document is available for purchase.

Online Survey

If you are a berth holder and want to feed back on the facilities available at a marina please click on the link below and complete the anonymous survey, it only takes a few minutes.

To start the survey – Click here